A Homelessness Officers Point of View

Looking back not in anger but totally shocked

2009-10-06T20:17:00.005+01:00

As you may have seen below I was perusing Inside Housing today and came across an article from July 2004. Whilst I know this was sometime ago I'd never seen the article until today and to be honest it made my blood boil and gave me an insight as to why Parliament never seems to address the homelessness problem properly.

The article reports that Paul Flynn the Labour MP for Newport West, had attacked homeless charities stating they are inventing problems to "prop" up their empires and went on to say "On his web site Mr Flynn attacks homelessness charities for ‘inventing crises and defending their empires', branding them ‘solutions in search of problems'". I read the article and thought maybe I should have a look at Mr Flynns website. Surely a MP wouldn't be making such outlandish statements, obviously he would have taken a peek at the legislation that governs homelessness, maybe asked the DCLG to supply him some background detail and data.

Well what I found on his website was truly appalling. It was like the pub bore had been put down his pint of Stella Artois and his Daily Mail and had learned how to type. Mr Flynn made a point of addressing what he alleges are myths put forward by homeless charities. I thought I'd put some of My Flynns myths and his version of the truth below, plus a comment of my own.

MYTH: People sleep rough because they have no housing.
FACT: People sleep rough because of alcohol or drug addiction, mental ill-health or the effects of institutionalisation in the armed services, prisons or care homes.

Does Mr Flynn merely think that these people have misplaced their accommodation or thought they fancied a night under the stars? And of course someone who is homeless and suffered any of the above problems may be in priority need under the homelessness legislation.

MYTH: Anyone living in an overcrowded, imperfect housing without a fitted kitchen or patio is homeless.
FACT: Homeless people are people without homes.

Now I have worked in housing for many many years, I have never had anyone apply as homeless because they did not have a fitted kitchen or a patio. Maybe Mr Flynn is happy for people to live in overcrowded and unsanitary conditions. I'm starting to think that maybe he was behind Gordon Browns announcement the other week to house 16 and 17-year-old single parents in state-run shared houses rather than council flats

Well I was going to finish here and say sorry about going on about such a old news item. But having decided to edit a bit I went off Google Paul Flynn+ Homelessness. I thought maybe I'd find an explanation or even an apology for the item on his website. Surely he must have been told the errors of his or realised himself. I would love to you inform you that he has, but alas he hasn't! The BBC website has a story from January 2008.
Apparently Mr Flynn again graced his website stating that he had been invited to a "sob-in" by Shelter Cymru and that they ran "a fatwa against good news". Shelter Cymru even responded to Mr Flynns allegation on their own website.
Mr Flynns views on homelessness baffled me the more I looked into them, but the only explanation I could find was contained in the last line of the BBC article above.

Sometimes one plus one doesn't make two!

2009-10-06T18:38:00.004+01:00

I came across an interesting item in Inside Housing today.

It appears that Grant Shapps, the Conservative shadow housing minister has stated that the way rough sleepers counts are done by local authorities is to be overhauled. As I have taken part in a number of rough sleeper counts I have always found it ridiculous that we have had to discount people who to the average person in the street would consider a "rough sleeper". On the previous counts I have been on I have been told not to count a number of people. An example of a disregarded person would be someone sitting on a bench at 1am, wearing a number of coats and all his worldly belongings next to him as he is not laying down and asleep. I have always been of the opinion that the counts that I have taken part were merely there to provide the government with the answers they wanted. It also helps that the counts took place in months when cold weather could be expected, thus driving some rough sleepers into night shelters.

I came across this report entitled "Roughly Sleeping" by Mr Shapps dated November 2007. The comparison between the governments figures and the figures supplied by The Simon Community, a charity working with London's street homeless is quite jaw dropping

Yet another item on gatekeeping

2009-10-01T21:15:00.003+01:00

I'm sorry to the millions of readers (well all three of you who follow this blog), but its another gatekeeping story thats caught my eye.

This is an article from the Coventry Telegraph regarding the amount of homelessness applicants that have a duty accepted to them under Part VII. According to the article it identifies how Coventry Council is failing its statutory duty to accommodate under Sec 188 whilst it investigates homelessness applications and is blatantly gatekeeping.

I quote from the article "Mr Fowler (chief executive of Coventry Cyrenians) said he knew of instances were single people identified as vulnerable had been referred to the council for an emergency bed overnight, only to be given an appointment a week later, then face testing and form-filling."

The article paints a bleak picture of the whole homelessness service in Coventry.

I am concerned that in the article it states:

"The council has a legal responsibility to house people made “unintentionally homeless and in priority need”.

But it says it can take up to 33 days to assess whether the legal duty applies in each case." It would appear to my jaded eye that what the council is really saying is that we won't accommodate during the 33 days, which of course is totally illegal!

I wonder if there are any readers in the Coventry area that would like to comment on their experience of the homelessness service there?

Who really cares?

2009-09-24T21:01:00.004+01:00

I was sent an email today that contained a link to a recent Channel 4 News item on the plight of single women fleeing domestic violence.

As anyone who works in the field of homelessness, be it for a local authority, a legal representative or a charity organisation we all know that gatekeeping goes on day in day out throughout the country.

I noted that in part of the C4 report "the minister for the homeless, Ian Austin, said: "Homelessness legislation and guidance is clear – local authorities must by law assess all adults who have had to leave their home as a result of domestic abuse and have asked for housing assistance.

"Even if a woman is homeless but not in priority need, local authorities must ensure that they are given advice and assistance to help them find somewhere to live for themselves."
I was surprised that the Minister didn't try to say that the reason for the reduction in accepted cases was due to the prevention policy that the government forces onto local authorities, perhaps as Mr Austin was only appointed Parliamentary Under Secretary of State at the Department for Communities and Local Government in June 2009 he has yet to be corrupted by the architects of the prevention at all costs brigade.

A further point I'd like to make that the minister made was the issue of Advice and assistance. Whilst this may sound really helpful in most areas I have worked it all it really meant was handing out a photocopied sheet with hostel telephone numbers or the Shelter 24 hour advice number.

The issue of Gatekeeping does not only affect those people fleeing domestic violence, but ALL those who are being stopped from making a homelessness application, due to the governments blinkered approach on putting prevention above the law!

With respect to the exercise that CRISIS did in respect of 5 London local authorities it makes for damning reading on how homeless people are being dealt with. Their research briefing can be found on the link above. It would have been interesting to see which councils they had visited.

And finally the C4 item said that the NSPCC and the Equality and Human Rights Commission "were to take action against those Local Authorities who they believe provide inadequate protection". Has anyone head what actions they are looking to take? Because other than Judicial Review I can't see how they can hope to achieve anything?

As Mr Spock would say.......highly illogical!

2009-07-12T20:21:00.004+01:00

Well it seems that the Prime Ministers recent statement that he will "reform social housing allocation - enabling local authorities to give more priority to local people whose names have been on waiting lists for far too long" is a knee jerk reaction to the recent local and European elections. By the Prime Minister saying that local people need greater preference merely feeds into the urban myth that somehow certain people are able to jump to the head of the housing list.
Having worked in housing for many years I have found that what people consider to be council housing is actually accommodation that is temporary accommodation given to homeless people. Of course many of the population at large fail to realise that people may be in temporary accommodation for many many years. I know of a few families who have been in temporary accommodation for over ten years!

Whilst I'm mentioning this issue I do need to point out the Equality and Human Rights Commission report that migrants do not get council housing ahead of anyone else.So where is the Prime Ministers evidence that local people are somehow being treated poorly?

So it looks like the truth no longer matters. So what if the public have a misconception about something, rather than challenge it it would appear that policy will guided by what the masses believe rather that the truth.

Just a follow up to my previous post

2009-06-20T16:16:00.003+01:00

If you see my post below Mark Easton of the BBC in his post entitled "Homelessness crisis? What homelessness crisis?"stated that:
"Even so, it seems odd that England has apparently escaped the kind of scenes being witnessed in America: tented villages of homeless people; motels requisitioned to house the destitute."
Well as I was spending my Saturday afternoon doing some work from home I came across this article from the Midweek Herald, a paper that is based in the South West of England. This article is about homeless people who are sleeping in tents because they have nowhere else to go.

A myopic viewpoint

2009-06-17T20:46:00.006+01:00

I have just received an email pointing out an article on the BBC website by Mark Easton. The article is titled "Map of the Week: Homelessness crisis? What homelessness crisis?". It appears that Mr Easton has seen the government statistics (our old friends the infamous P1e's) and on the basis of these has not questioned the truth behind them but has just followed them blindly. I hope to correct some of his observations here.

Homelessness is not falling, what is happening is that councils are doing all they can to prevent people from making homelessness applications thats all. People are still becoming homeless, but all that now happens is that they are being forced into accepting rent deposit scheme properties or other housing option schemes, but of course this is what is wanted by central government because they do not count towards the homeless statistics. The fact that a local authority believes that the applicant meets sufficient of the homelessness legislation to place them via an "option" and pay out deposits on this case doesn't matter, all that matters is that the statistics go down. Of course the criteria that local authority uses before issuing an "Option" is if the applicant is eligible, homeless, priority need not intentionally homeless and has a local connection precisely the same criteria as the homelessness legislation. As I have mentioned previously on my blog, that in many councils "Gatekeeping" is at the best tolerated and at the very worst actively encouraged by management.

The view that Mr Easton gave in his article:
"Look at the main reason people gave for finding themselves without a roof over their head: 38% said it was because parents, relatives or friends were unable or unwilling to accommodate them.
It is far from ideal, but perhaps families are putting up with surplus children and grandchildren because they know how frightening it is to be homeless in a recession."
Well if councils were following the letter of the law and accommodating those people who were homeless and met the homelessness criteria then there shouldn't be a need for families to live in overcrowded situations. Also its quite easy to speak to the parents and advise them its better to keep young Pete or Katie at home for a few weeks until an option property becomes available rather than having them going into bed and breakfast accommodation. Councils will turn a blind eye to issues that the property is not suitable accommodation due to overcrowding as long as it prevents a homelessness application being taken. Of course had a family been accepted as homeless and was asked to remain at their friends or family's property until temporary accommodation was found that would be illegal, but as its a "prevention" case they are asked to remain in there.

In respect of the apparent reduction of those people in temporary accommodation, let me outline how this is being done. How homeless people, particularly those with children can be gently nudged, even coerced, into giving up their temporary accommodation and having the homelessness duty discharged on their cases. An example of this would be a family who have been residing in the same temporary accommodation for a few years. Now the lease of the property may becoming to an end or the council wants to hand the property back for some other reason. The homeless applicant will be notified that they will have to leave this property in the near future. Now pay attention out there and watch what happens when the family are interviewed:

"Hello Mr Jones thanks for coming into the office. As you aware the lease is coming to an end on your property, we can look for alternative temporary accommodation for you, but this may be some miles away and I'm aware that your children attend school close to where you live. What I would recommend is that you go on our option scheme so that you can remain in this area. You don't want to go go to all the bother of finding a new doctor or school when you can stay in this area on the option scheme.Yes we do close your homelessness case but on our permanent housing list you'll be treated the same as if you was in temporary accommodation, even though your a private rented tenant".

Surprise surprise those people who have children at school, or are worried about being too far from their health professionals or friends and family will jump at the Option scheme. I accept that some homelessness applicants are happy to move into Option scheme accommodation but they are not all being given the full picture all that matters is reducing the number of temporary accommodation properties.

Something is seriously amiss!

2009-04-23T22:14:00.004+01:00

I noticed today when I accessed my work emails that we were sent the last quarters (October - December 2008) P1e returns, for those who are unaware of what the P1e's are, they are the returns that Local Authorities supply to central government in respect of homelessness applications. Now I'm really really certain that The Court of Appeal was very lucid in respect of "homeless at home" in Birmingham City Council v Aweys & Ors [2008] EWCA Civ 48. So imagine my surprise to see upon in the P1es the column listing those people who have had a duty accepted to them but are "Homeless at Home" awaiting accommodation, 6,070!!!!!!!!!!!!!!! Now bearing in mind there are 67,480 accepted cases in temporary accommodation this means there are nearly 10% of all accepted cases are "Homeless at Home".

Furthermore I noticed that in England 26,350 decisions were made in total, but having then deducted the not homeless decisions, the non-priority decisions and the intentionally homeless decisions the full housing duty was accepted in 12,070 cases but there is no mention in the returns of any decisions where applicants were found not to be eligible. Does anyone have any idea what happened to these decisions? Did they slip down the back of the filing cabinet?

So according to the statistics 12,070 cases had the full housing duty accepted in the quarter, but 6,070 are listed as "Homeless at Home"!

Help......am I going mad?

2009-04-23T21:45:00.003+01:00

As I had a day off today I've been wasting my day online off and on. I came across a blog on this site about a homeless family who have a full housing duty accepted to them by their Local Authority, but was astounded to read this:

The Council have just written to us to inform us that they agree we are homeless and we now have 3 months before we can bid on a Council House.When you start bidding you can bid on 2 properties, twice a month for two months and if you are not awarded a property during this period you are allocated one by the Council, you have no choice, which could be anywhere in the Epping Forest.

I asked the author of the blog if they had been advised of the reason for the 3 month delay and was stunned when I received the following in reply "Thank you for your question. We asked the same question at the time and were told it was to allow smoothly running of the system as they don't have a great amount of house stock in the area.
So, once you are in the Shelter you technically have a roof over your head and therefore you can wait 3 months before going into band 1."

Seems that the Local Authority is using their waiting list to try to force people into other housing options in my opinion

Two sides of the coin?

2009-04-18T18:02:00.001+01:00

I came across this story online today. A family have been offered temporary accommodation by the London Borough of Barnet, which is a flat on the 9th floor of a tower block. The applicant, Mrs Poojara, has stated that the offer is unsuitable as her children are scared of heights following a friend of theirs who died after falling from a tall building. The council has said the offer is suitable having considered the information available to them.
The part of the story that caught my attention was that the family GP had written in support of the family. I appreciate that GP's try to help their patients but unless there is a medical condition then it is merely their opinion. I have lost count of the times that suddenly an applicant states that they suffer from vertigo when they have been offered high rise accommodation.

Gatekeeping

2009-04-15T23:23:00.004+01:00

Well I thought I'd mention gatekeeping as I noted that Mr Flack had mentioned it in a comment on this blog today. For those of you who are unclear what I we mean when we say "gatekeeping", I quote from the Shelter website who sum it up in a nutshell, "Gatekeeping is the name generally given where a council refuses to accept a homelessness application and/or provide interim accommodation where they have a duty to do so."
Whilst every council I know will deny that they gatekeep, in my experience all councils gatekeep to keep their homelessness applications down. This gatekeeping approach has always existed to a certain extent since I have worked in homelessness, but has now grown to be the norm in all cases rather than the odd case. The law is being broken on a daily basis across the country and unless you are an applicant who is aware of what the legislation says or have sought independent advice you will be a victim of this!

I was going to give examples of where I have personal knowledge of this, but whilst drafting this post I came across a number of articles online from the past few years and somehow think that you, dear reader, will be able to look through them and decide if a blind eye is being turned to this issue by government rather than having me tell you my view of it. I've placed the links below in a roughly chronological order:

13th June 2005 BBC website report on the falling homelessness figures and SHELTERS comments on them

12th April 2006 Letter from the Office of the Deputy Prime Minister, who then gad the responsibility for housing matters, to all Local Authorities regarding "Gatekeeping" and comment from Homelessness Link on the letter

31st August 2008 Article in the Observer newspaper

22th March 2009 Inside Housing reports on the fall on on homelessness applications

So who thinks that Gatekeeping is going on?

Too much chocolate

2009-04-13T13:08:00.006+01:00

has had me surfing the internet on on hyperdrive. I note that the issues about the Local Housing Allowance, that many of us have seen coming, are starting to raise concerns according to a article on the BBC website. Many clients that I have seen want the rent paid direct to the landlord, but of course they can't. Also Inside Housing has a similar article, how landlords are stopping renting to those on benefit due to LHA.
Again another piece of government action that hasn't been thought through and doesn't help clients.
No doubt I'll start seeing cases where clients are evicted as they have spent the rent money

And just to add a further thing to say this legislation is not well thought out read this story, about a man who will have to move out of the room he has lived in for 6 years because LHA doesn't cover the rent of his room but he can have a one bedroom flat at a rent up to £640!

Angry enough to spit here!

2009-04-10T20:39:00.006+01:00

I came across this article today about a homelessness officer in Wandsworth who has been suspended in relation to a complaint made against him in respect of a client.

Its alleged that he told a terminally ill woman that doctors didn't know everything and that she should put her faith in God during a religious rant he submitted her to.

Whilst I respect everyones right to hold a religious belief, its beyond the pale to me that a client in this womans position was told this by the officer. Whilst I'm a member of a union, all I can say to Wandsworth management is good on you for suspending the officer. Religion does not have any place when dealing with clients

Psst..........want a cheap reasonable preference?

2009-04-08T21:11:00.006+01:00

Just wondered about prevention cases where they have been accommodated via a "Housing Option" into the private sector and as part of the deal are given "Reasonable Preference" under Part VI of the Housing Act. It just seems unfair to me that these clients are being given reasonable preference as bribe to prevent them making homelessness applications and will end up disadvantaging those people on the housing lists who may be in genuine need but will be quietly ignored and made to wait forever

When idiots collide

2009-03-27T19:49:00.003Z

It appears that our head idiot recently met with the other head idiots of surrounding boroughs and has come back with a new proposal, well actually it is now unwritten policy.
From now on when we are presented with a client who is fleeing domestic violence then we should seek to place them in a refuge rather than take a homelessness application. To quote from a briefing that we had today "Its not just about reducing homelessness applications, but making sure they are safe"

Well excuse me but making people who may have suffered possibly the most traumatic period of their lives having to move miles away from the support of their friends or family how is that helping them? I know that the refuge's do a superb job in helping victims of domestic violence, but they can't do it on their own!

Well I'm back and am venting!!!!!!!!!!

2009-03-26T22:06:00.004Z

It seems to me that the push for offering "Options" to clients who are threatened with homeless or are actually homeless means that they are basically being mislead, misinformed or even in some cases actually lied to! I'm sorry I recognise that offering "Options" can be a good thing, but not if local authorities are lying to people. Only recently in my work place I was passed a case from our prevention and option team they had been dealing with the case for a number of months but had only now passed it for a Part VII assessment because the applicant had had contacted a solicitor who had written in asking why no decision had been made, the Options staffed wrote back and lied stating that a Part VII application had been taken 3 months ago, but a decision would be made in the next 7 days!!!!!!!!!!!!!

I would say to anyone who represents clients in respect of homelessness applications to ask for a copy of the clients file and check when the client approached the Authority and when the Authority officially took a homelessness application. Willing to bet you'll find many cases where the duty to investigate under Part VII was triggered but was ignored!

Well I'm back

2008-08-28T21:05:00.002+01:00

Sorry I haven't posted recently but due to being the victim of a burglary I've only just replaced the computer. I suppose that every cloud has a silver lining as I now have a snazzy lap top and a pc

A challenge to the advice agencies out there

2008-07-30T20:45:00.003+01:00

Why or why has no homeless charity decided to go undercover and do a mystery shopper exercise so that they can name and shame the LA's that are gatekeeping and denying people the right to make Part VII applications?

Until this issue is pushed into the public domain, more and more people will be stopped from homelessness applications.

In my authority its become a case of not taking an application until the latest possible moment, people are being made to stay in overcrowded conditions whilst privarely rented accommodation is sought for them. Even when property is obtained they are forced at times to accept the property by tactics that border on bullying

Lions led by donkeys

2008-07-28T19:42:00.004+01:00

Heard a terrific bit of tittle tattle from a colleague of mine in another local authority. Apparently their head honcho (and I do mean top of the tree), is telling the managers that there are no homeless people in that borough, just people with housing needs.

Maybe I should hold a competition to see if anyone can identify this escaped lunatic, oops fingers slipped, meant wise man. Prize could be a something exciting like.......a free picture of that individual to do with what you liked

Talk about spending a penny......

2008-07-28T18:53:00.004+01:00

Well this is a very interesting set of figures, the GMB union has just obtained how much local authority's spend on temporary and agency staff. Want to see how much your council is spending? Check where your money is going? As the union says it would be better if the local authorities spent the money on permanent posts

I'm still struggling to comprehend the figures, £1.7 billion spent in total!

A comment I recieved

2008-07-28T00:25:00.002+01:00

Following my post below on the Trailblazers" scheme I recieved the following by email, "If you aren't up on welfare and benefits should you really be giving housing advice? Your employer should be providing this training, surely?"

Well, housing advisors advice as it says on the tin, they give housing advice. Whilst I have had basic training on welfare benefits I am not an expert. I would hate to give incorrect advice to a client that led to them losing out. As anyone recognises welfare benefits are a highly specialised area

A request to housing advisors or homelessness officers

2008-07-09T23:19:00.002+01:00

I thought I'd make an offer to any housing advisors or homeless persons officers out there reading this. If you have any stories about clients that you would like to send me feel free and I'll post them here. Of course I'll make sure that the both the client and yourself remain anonymous.

Please feel free to email me and I'll add your war stories here

Trailblazers??????

2008-07-09T20:00:00.004+01:00

I note that the DLCG has announced a new initiative called "Trailblazers." Maybe its me being a cynic but the name alone reminds me of a cowboy tv series, is this a continuation of Caroline Flints speech earlier this year in respect of forcing new council tenants to get jobs?

I have a lot of experience of seeing clients and giving homelessness or housing advice, but I am not a specialist in welfare benefits! Also what is the role of job centres in all this? I bet the staff who have to take on additional duties won't get a pay raise!

This to me is just the government playing politics with people in need. I can not accept that this will benefit any applicants. A cowboy idea from a bunch of cowboys wearing black hats

Why hasn't any one said anything before?

2008-07-06T23:44:00.004+01:00

I found this article tonight. What I don't understand is why is it only now when the 2010 target for reducing the number of people in temporary accommodation is just around the corner, do the London Authorities raise this point? Surely it can't be because as many officers said when the target was announced that it was unrealistic and wouldn't be reached? Sorry to sound cynical but its amazing how senior management and councillors are unwilling to tell to tell central governement the truth

Have you ever had one of those days?

2008-07-02T23:18:00.002+01:00

Today was one of those days that make me want to grab a client or two and shake them them until I see reality appear in their eyes. Harsh I hear one or two of you shout from the back rows (or the cheap seats as I call them). Maybe if I lay out a few of the cases I dealt with today then you can see where my frustration comes from. I was on duty seeing walk in cases today, these are new or existing cases that we have accepted a duty too. Things were going nicely till about 10am, I'd managed to help someone with problems with a medical condition who required a transfer to more suitable accommodation, managed to get my second mug of coffee of the morning and I was feeling that all was fine in the world. Now stop chuckling I can hear you, I can't help being an optimist! I was called to the front desk as another client had arrived. I'm not 100% certain but I might have headed out to see them humming something like "What a wonderful world". The client (who was a single person aged 17) had been offered temporary accommodation and wished to refuse it because it didn't have a garden. Well I explained the consequences of refusual, that they could sign up and seek a review of the suitability. I asked why they thought they should have a garden and was told it was their right! I explained politely that wasn't the case, and got told yes it was under European law. Again I told them that wasn't the case. Then to make matters worse the clients mother came in to the interview cubicle. The mother then started saying if there child had come from abroad then they would get a place with a garden. As my good mood was still upon me, I again explained what would happen if they refused the offer or they could sign up and move in and seeek a review. But by know the client and their mother wouldn't listen. I offered to give the client a 24 hour period and got told to do something that would be anatomically impossible even if I was a a contortionist! And the client stormed off out of the building. A little while later I saw a client who we had made a not homeless decision on as they had accommodation in UK that was reasonable and available for them. I explained the decision to them. They accepted that the facts were correct in the section 184 letter but they said that they wanted to rent out their other property and wanted a council place to live in and it was their right to have a council house. I explained that wasn't the case (though by now my good mood was disappearing faster than Labour in the popularity polls). I explained that the client could seek a review so they said that they wanted to, I again pointed out that they had agreed with all the information in the decision letter. I was rather astonished when they said they hadn't, I pointed that they had I had noted it on their file. The client then became very very abusive and insisted on seeing my manager. I got my manager and the client then proceeded to insist that all the officers they had seen in our officer were liars and that the decision was all wrong. My manager and I then spent the next hour going through our investigations with them and what they had said at previous interviews and showed them documentation that we had obtained. The client asked to see the documentation, we passed over the documents and both my manager and I were astounded when the client grabbed the documents and run out of the office with them. Bearing in mind we had only given the client photocopies we nearly wet ourselves laughing

Just in a light hearted mood tonight

2008-07-01T19:49:00.003+01:00

I was wandering about the internet when I found this article on the BBC about something called Smirting. Seems us non-smokers are missing out!

Friends in low places

2008-06-29T22:09:00.002+01:00

Met up with a friend who works over in a borough in the East London that is striving to reach Olympian heights. They also work in homelessness, they told me their authority doesn't take homelessness applications from victims of domestic violence. In the main they are just seeking hostel or refuges for them, so they can claim they have prevented homelessness. Is that the sound of the legal profession leaning forward to pull their judicial letters closer to them?

Lies, damned lies, and statistics

2008-06-26T23:54:00.002+01:00

Well its that time of the year that the Department of Communities and Local Government release the quarterly homelessness statistics and without sounding like an anorak about homelessness they do make interesting reading when you take a look at the Local Authority breakdown. I note that looking through the returns for London in particular that firstly it appears that Tower Hamlets return must have been lost in the post, or maybe left on a train. Secondly I'm surprised how many not homeless decisions that Croydon made, 229! I was also astonished by the amount of non-priority that both Ealing and Waltham Forest made 165 and 124, what makes me think they avail themselves of Now Medical in their medical assessments. Though a special mention must be made of Blackpool who made made 357 non-priority decisions whilst making one not homeless decision and 12 itentionality decisions.
More surpising is the total of 7,470 applicants in the UK that are recorded as Homeless at home. I thought that homeless at home didn't happen officially.

Please feel free to comment on any of the other statistics that catch your eyes

More on 16/17 year olds

2008-06-11T23:49:00.005+01:00

I have been told by a good source within my office that in the near future our management have decided that all 16/17 year old's who approach as homeless are going to be pushed towards accepting placement with young people projects or foyer projects. Apparently we are accepting too many young people as homeless. Of course the young people won't be given impartial advice. No one will tell them that if they accept and in a couple of years the projects don't have move on accommodation then they will be on there own having to find their own accommodation.

Who says crime doesn't pay????

2008-06-09T23:51:00.003+01:00

I had a woman in the office today with her two children who was fleeing domestic violence from temporary accommodation. The perpetrator was her husband. She had been admitted to the hospital over the weekend due to the assault she had suffered and the police were involved. Whilst we accommodated the family today, my problem is that the husband who assaulted her will continue to be accommodated in temporary accommodation as he was the person we initially accepted a duty towards, so all we can do is to move him to a smaller property

Social Services................not very social

2008-06-05T01:36:00.003+01:00

One of the greatest frustrations I encounter in doing my job is getting Social Services to assist by doing an assessment of a clients needs. Social Services appear to not understand why an assessment is needed if we are providing the client with accommodation. Even my managers (who I have been known to moan about), are frustrated trying to get Social Services to accept their duty. In my view all 16/17 year olds should have an assessment by social services to see what services can be offered to them. Whilst the issued Homelessness strategy in any Authority I've worked paid lip service to joined up working between council departments this just doesn't happen.

And before anyone mentions it yes I do mention R (On The Application of M) (Fc) V London Borough of Hammersmith and Fulham decision to Social Services!

Also found a site which also has some views on this subject http://www.supportsolutions.co.uk/newforum/viewtopic.php?f=17&t=1259

Not so much as a rat trap as a poverty trap!

2008-06-03T20:01:00.002+01:00

Sorry I've not posted for awhile but half term reared its ugly head and little people required attention. I was considering the issue that LA's actually cause people to become benefit reliant when they place people into B&B or into temporary accommodation. Where I work the cost of the temporary accommodation is over £350 per week so therefore those people who are working and find themselves homeless are actually discriminated against and there is no incentive for those on benefits to seek work. I know that housing benefit can be claimed but in my view too little is done to ensure that people are given accommodation that is truely affordable. I wonder what other peoples views are?

Money for nothing?

2008-05-20T22:37:00.002+01:00

I understand from former colleagues of mine that some local authorities are paying landlords a bounty for each property they supply for for private letting to applicants. I've been told that these bountys can run into many hundreds of pounds. Of course though the authoritys are not inspecting these propertys and of course some of these propertys are in poor condition!

Who looks after the children?

2008-05-19T23:45:00.002+01:00

Whilst the national papers have been have been full of the Peace Sandberg story http://news.bbc.co.uk/1/hi/uk/7404090.stm I have experienced a a number of parents who when their relationships have broken down have used their children to give the homeless partner a priority need for accommodation. Trying to prove that the parental responsibility is contrived is nearly next to impossible to prove

Losing my grip on sanity

2008-05-14T18:31:00.002+01:00

Help...........I think I'm ready to be carted off by those nice chaps who provide you with jackets that do up at the back. I was on duty today and had an applicant who wanted to refuse a offer of temporary accommodation as he said the living room wasn't big enough for his home cinema system!!!!!!!!!!!!!

Frustration with the Emperors New Clothes

2008-05-13T20:17:00.001+01:00

As a homelessness officer I'm fed up up of hearing all the priority being put on prevention. I find some of the tactics used to make people move into privately rented property dubious to say the least, even illegal at times. Senior management and central government are only worried about figures and don't consider the service users at all. I know of clients that have attended our office requesting to make a homelessness application but they have been fobbed off for months and months whilst privately rented accommodation is sought for them, then the case is passed over once the clients legal representatives start acting for them

Well hello

2008-05-09T18:46:00.000+01:00

As from my perusual of the blogs available regarding homelessness and noticing that most of them were from either the legal community or advocates for homelessness, I decided to write this to give you a view from the inside of a local authority.

I've been working in homeless persons unit for many a long year so I look forward to giving my views on various issues